privacy policy
Privacy Policy
Effective Date: 1st January 2025
Website: www.awesim.com.au
Awesim Building Consultants (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, store, and disclose your information when you interact with our website, services, and communications. By using our website, you agree to the practices outlined below.
1. Information We Collect
We may collect the following types of information:
(a) Personal Information
Name, address, email address, and phone number when you contact us or submit an enquiry.
Business or project details when requesting consultancy or expert witness services.
(b) Non-Personal / Technical Information
Device type, browser type, IP address, and operating system.
Website usage data, including pages visited, time spent, and referring websites.
Data collected via cookies and Google tools (e.g., Google Analytics, Google Ads)
2. How We Collect Information
We collect information in the following ways:
Directly from you when you complete forms, send us an email, or call us.
Automatically through cookies, tracking technologies, and Google services when you browse our website.
From third parties where you have provided consent (e.g., referral partners or contractors).
3. Use of Information
We use your information to:
Provide our consultancy, expert witness, and reporting services.
Respond to your enquiries and communicate with you.
Improve our website, services, and customer experience.
Comply with legal and regulatory obligations.
Run marketing campaigns (Google Ads, email newsletters) in compliance with Google and Australian law.
4. Google & Third-Party Services
Our website uses Google and third-party tools, which may collect information for analytics and advertising purposes:
Google Analytics: Tracks website traffic and usage.
Google Ads (including Remarketing): May display targeted ads based on your previous interactions with our site.
Cookies & Tracking: These may be used to personalise ads and measure effectiveness.
Important:
Third-party vendors, including Google, use cookies to serve ads based on your past visits to our site.
You can opt out of Google’s advertising cookies via Google Ad Settings.
For more information on how Google uses your data, see Google’s Privacy & Terms.
5. Disclosure of Information
We may disclose your personal information to:
Contractors and service providers who assist us in delivering services.
Legal and regulatory authorities when required by law.
Third-party partners (e.g., IT, marketing, and analytics providers) under confidentiality obligations.
We do not sell or rent your personal information to third parties.
6. Data Storage & Security
We take reasonable steps to protect your personal information, including:
Secure servers, firewalls, and data encryption.
Restricted access to personal data within our organisation.
Regular security monitoring of our website.
However, no data transmission over the internet can be guaranteed as 100% secure.
7. Your Rights
Under the Australian Privacy Principles, you have the right to:
Access the personal information we hold about you.
Request corrections to your personal information.
Opt out of marketing communications at any time.
Withdraw consent to data collection (e.g., disable cookies).
To exercise your rights, please contact us (details below).
8. Cookies Policy
Cookies are small data files stored on your device that help us improve your browsing experience. By using our website, you consent to the use of cookies unless you disable them in your browser settings. Disabling cookies may limit website functionality.
9. International Data Transfers
Some of our third-party providers (e.g., Google) may store or process data outside Australia. By using our website, you consent to such transfers where necessary.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in law, regulations, or our practices. Updates will be posted on this page with the revised effective date.
11. Contact Us
For questions about this Privacy Policy or how we handle your information, please contact us:
Awesim Building Consultants
Website: www.awesim.com.au
Email: admin@awesim.com.au
Phone: 0482 088 022
Office Locations: Sydney & Tamworth, NSW
"We have had the opportunity to be the Project Management company on many projects around the country. We are based in Sydney however distance is no obstacle."
Glen Sim