AWESIM VIDEO GUIDE · NSW BUILDING DISPUTES
What Is a Scott Schedule?
Watch Glen Sim explain how a Scott Schedule organises alleged building defects, competing responses and rectification costs for an NCAT building dispute.
Video: “What is a NCAT Scott Schedule?” by Awesim Building Consultants.
A PUBLIC RECORD OF EXPERIENCE
Still relevant more than a decade later
This video was created and published more than 10 years ago, when Glen Sim had already accumulated over five years’ experience supporting building-dispute matters and preparing Scott Schedules. Today, in 2026, Glen brings more than 15 years of litigation support experience—backed by over 35 years in the building and construction industry.
Its continued relevance demonstrates the maturity of Glen’s knowledge as an expert witness. While directions and formats must always be checked for each matter, the essential purpose remains unchanged: to organise defects, competing positions, rectification methodology and costs into a clear, evidence-led schedule.
Few building consultants can point to a comparable public record of long-standing Scott Schedule knowledge and practical experience across Sydney and New South Wales.
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35+
Years in construction
15+
Years supporting Tribunal matters
3,000+
Properties reported
232673C
NSW builder licence
THE PRACTICAL DEFINITION
One document that compares both sides of each disputed item
Building disputes become difficult to follow when defects, incomplete work, standards, photographs, quotations and competing opinions are scattered across several reports. A Scott Schedule creates a consistent row for every item so the same issue can be compared without repeatedly searching through the evidence.
In a typical NSW home building dispute, the schedule may identify the contractual requirement, the applicant’s allegation and estimate of loss, the respondent’s answer and estimate, and an area reserved for the Tribunal Member. The format should follow the applicable directions and the needs of the particular matter.
Its value is not the spreadsheet alone. The strength comes from connecting each short entry to reliable technical evidence, an appropriate rectification method and a defensible cost basis.

Think of it as an evidence map
Each row isolates one issue. Each column shows what is alleged, what is disputed, what the evidence says and what the rectification may cost.
WHAT A SCOTT SCHEDULE MAY CONTAIN
The anatomy of a clear schedule
The precise headings can vary, but these are the functions commonly required in a building dispute schedule.
01 · Item and location
A separate number, concise description and exact location for each alleged defect or incomplete work item.
02 · Required work
The contract, plan, specification, statutory warranty or technical requirement said to apply to the work.
03 · Applicant’s position
The defect alleged, the factual basis for the claim and the applicant’s estimate of loss or rectification cost.
04 · Respondent’s position
Whether the item is admitted, denied or not admitted, together with the technical response and alternative estimate.
05 · Expert evidence
References to reports, photographs, standards, rectification methodology, quantities and supporting cost information.
06 · Decision or agreement
Space for agreed positions, residual disagreement, joint expert comments or the Tribunal’s determination.
FOR APPLICANTS AND HOMEOWNERS
Turn a list of concerns into an evidence-led claim
A homeowner’s schedule should do more than name a visible symptom. It should identify the particular work complained of, explain why it does not meet the relevant requirement, state an appropriate rectification method and support the claimed amount.
A clear schedule can also expose gaps early—for example, an item without a location, a cost without a scope, or a defect allegation that is not supported by the expert report.
FOR BUILDERS AND RESPONDENTS
Respond to every item with technical precision
A respondent’s schedule provides a disciplined way to state whether each allegation is admitted, denied or not admitted, explain the reason, identify any alternative scope and address the claimed cost—even where liability is disputed.
This item-by-item method helps separate genuine technical disagreement from matters that may be capable of agreement or commercial resolution.
EXPERT REPORT vs SCOTT SCHEDULE
Related documents with different jobs
An expert report develops the technical opinion. The Scott Schedule compresses the disputed items into a comparative working document. In many matters they should be read together.
Expert witness report
- Records observations and investigations
- Identifies relevant technical requirements
- Explains causes and expert reasoning
- Sets out rectification methodology
- Provides the foundation for expert opinions
Scott Schedule
- Lists each disputed item separately
- Compares the parties’ positions side by side
- Links concise entries back to evidence
- Records competing cost estimates
- Helps narrow what remains in dispute
HOW AWESIM CAN HELP
From scattered evidence to a usable schedule
Every engagement is scoped to the directions, the number and complexity of the items, the available evidence and the deadline.
1
Review
Directions, reports, contract documents and deadlines.
2
Inspect
The property and disputed work, where required.
3
Analyse
Requirements, evidence, cause and rectification.
4
Cost
Scope, quantities, rates and supporting estimates.
5
Issue
A checked schedule aligned with the expert evidence.
BEFORE YOU CONTACT US
Documents that help us assess your matter
- Current NCAT or court directions and filing dates
- The building contract, plans, specifications and variations
- Existing expert reports and Scott Schedules
- Clear photographs identifying each location
- Quotations, invoices and rectification estimates
- Relevant correspondence and your solicitor’s instructions
COMMON PROBLEMS WE LOOK FOR
Clarity before volume
- Several defects combined in one row
- Descriptions with no precise location
- Costs that do not match the proposed scope
- Schedule items absent from the expert report
- Photographs that cannot be traced to an item
- Different numbering across competing documents
A long schedule is not necessarily a strong schedule. Brevity, consistency and traceable evidence make the document easier to use.
CLIENT FEEDBACK
Trusted building dispute support across NSW
Posted on Google![]()
Stephen Reidy16 days agoTrustindex verifies that the original source of the review is Google.
If I could give more than 5 stars I would. I called Glen today as I was concerned with how the builder was rectifying an issue with how our showers were installed. We had established this week that our builder from 3 years ago who renovated our bathrooms had not followed code amd installed the incorrect flange while also not cutting and gluing the pipes. Our pipe from the shower fell out which uncovered the issue. I had a challenge with the builder accepting the issue but eventually he sent his plumber on site who agreed it was all done incorrectly and the builder agreed to rectify it. We asked the builder to outline how they were going to rectify and ensure the waterproofing and run off was being done to code. The explanation wasn’t satisfactory and they went ahead with a localised solution, see picture attached. Not being an expert but I could clearly see the rectification process was not appropriate to resolve the issue and have appropriate waterproofing to code so I sought out some expert independent advice and that’s when I called Glen. Sent him the details and all the pictures on the issues and he said he would set out an email for me to send to the builder. But Glen went one step further and called our builder and explained what they were doing was not correct, the possible implications of that and explained to them what they should be doing. Glen got the builder to agree and has subsequently sent a scope of work to the builder on what exactly needs to be done in a step by step method. What an absolute legend Glen is and he wouldn’t accept any payment for doing this. If you are in a similar scenario, then I couldn’t recommend Glen enough.+1Posted on Google![]()
Alan Sommerville27 days agoTrustindex verifies that the original source of the review is Google.
I highly recommend Glen from Awesim Building Consultants. From the moment I spoke with Glen, I knew he was very experienced and well versed in the NCAT process, particularly when it comes to issues arising from failed bathroom waterproofing. Glen provided clear, practical and realistic advice throughout the process. His knowledge and understanding of the technical and tribunal requirements gave me a lot of confidence in how to approach my matter. His quote was detailed, reasonable and extremely clear about exactly what was covered, which I really appreciated. As reflected in the other reviews here, I can confidently recommend Awesim Building Consultants to anyone facing an NCAT building dispute, particularly if you require an Expert Witness Report or Scott Schedule. Thanks Glen for your professional and practical assistance.Posted on Google![]()
Piyush Madaan58 days agoTrustindex verifies that the original source of the review is Google.
Sometimes, you don't just need a report - you need someone who can guide you. Glen is an expert consultant who was super helpful, honest, and gave me advice which I value so much. The pragmatic side of humans is losing to business greed, but Glen was so realistic in his approach that I had to write him this review. Thank you, Glen, for your guidance. I would definitely recommend him if you are seeking an expert consultant with genuine expertise and honest guidancePosted on Google![]()
Madonna Thompson110 days agoTrustindex verifies that the original source of the review is Google.
Exceptional service and unmatched expertise! We engaged Glen Sim from Awesim Building Consultants for a building defect inspection, and we could not be happier with the service. Glen’s sharp eye for detail, deep industry knowledge, and professionalism turned a highly stressful situation into a manageable and clear process.The defect report he produced was exceptionally thorough, fast, and incredibly precise, leaving no stone unturned. Glen provided honest, objective advice from day one. If you need a comprehensive and bulletproof defect inspection, Glen is exactly the expert you want in your corner. Thank you, Glen, for your incredible support!Posted on Google![]()
Donna Smith130 days agoTrustindex verifies that the original source of the review is Google.
I am so very grateful to Glen Sim for all his support during this very stressful situation (Renovations dispute) from the emails to the phone calls to ease my stress and anxiety, while remaining professional at all times. Glen has been there from the beginning to the end result. Glen goes over and beyond for all his clients, highly recommend Glen. I cannot thank Glen Sim enough for all his knowledge, commitment, support throughout my situation Thankyou Donna Smith.Posted on Google![]()
angela kuo261 days agoTrustindex verifies that the original source of the review is Google.
Have many years in building industry and excellent experience in litigation report writing . Which successfully helping in my NCAT case . Effectively in time frame and well professionally report. Fit all the requirements from NCAT . Keen to offer his professional advice and support. Recommended !Posted on Google![]()
Angela Saad318 days agoTrustindex verifies that the original source of the review is Google.
I really appreciated the guidance Glen provided. He offered constructive, practical advice that helped me move forward with my fencing concerns. Glen was honest, objective, and very knowledgeable. I’d happily recommend his services to anyone looking for a trustworthy and thorough professional.Posted on Google![]()
Wayne Thorpe354 days agoTrustindex verifies that the original source of the review is Google.
Had an issue with the neighbour regarding a retaining wall, the information provided by Glen was very informative and helped considerably. I was not sure of what action to take in respect to regulatory action and Glen was able to provide alternatives to assist........Thank you.Posted on Google![]()
Mohamed Jaafar360 days agoTrustindex verifies that the original source of the review is Google.
Glen was an absolute pleasure to deal with just when I thought I hit a dead end with my builder. His knowledge and level of care for his clients is second to none. Would highly reccomend his services to anyone and everyone. A champion bloke too. Thanks Glen.Posted on Google![]()
Jeremy Herder382 days agoTrustindex verifies that the original source of the review is Google.
It was a pleasure to work with Glen from Awesim Very professional and can answer all your building inquiries highly recommend Glen and his companyVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
FREQUENTLY ASKED QUESTIONS
Questions about Scott Schedules
Is the correct term Scott Schedule or Scots Schedule?
What is a Scott Schedule in simple terms?
What is a Scott Schedule used for in NCAT?
Is a Scott Schedule the same as an expert witness report?
Who can prepare a Scott Schedule?
Does every NCAT building dispute require a Scott Schedule?
What information should I provide to Awesim?
Can a Scott Schedule include rectification costs?
Can Awesim assist a builder responding to a claim?
What happens during an expert conclave?
How long does preparation take?
How do I request a fee proposal?
READY TO DISCUSS YOUR SCHEDULE?
Get clear about the issues before your deadline
Speak with Glen Sim, Senior Building Consultant, about the existing evidence, the required format and the next practical step for your NSW building dispute.
