AWESIM VIDEO GUIDE · NSW BUILDING DISPUTES

What Is a Scott Schedule?

Watch Glen Sim explain how a Scott Schedule organises alleged building defects, competing responses and rectification costs for an NCAT building dispute.

Video: “What is a NCAT Scott Schedule?” by Awesim Building Consultants.

A PUBLIC RECORD OF EXPERIENCE

Still relevant more than a decade later

This video was created and published more than 10 years ago, when Glen Sim had already accumulated over five years’ experience supporting building-dispute matters and preparing Scott Schedules. Today, in 2026, Glen brings more than 15 years of litigation support experience—backed by over 35 years in the building and construction industry.

Its continued relevance demonstrates the maturity of Glen’s knowledge as an expert witness. While directions and formats must always be checked for each matter, the essential purpose remains unchanged: to organise defects, competing positions, rectification methodology and costs into a clear, evidence-led schedule.

Few building consultants can point to a comparable public record of long-standing Scott Schedule knowledge and practical experience across Sydney and New South Wales.

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35+

Years in construction

15+

Years supporting Tribunal matters

3,000+

Properties reported

232673C

NSW builder licence

THE PRACTICAL DEFINITION

One document that compares both sides of each disputed item

Building disputes become difficult to follow when defects, incomplete work, standards, photographs, quotations and competing opinions are scattered across several reports. A Scott Schedule creates a consistent row for every item so the same issue can be compared without repeatedly searching through the evidence.

In a typical NSW home building dispute, the schedule may identify the contractual requirement, the applicant’s allegation and estimate of loss, the respondent’s answer and estimate, and an area reserved for the Tribunal Member. The format should follow the applicable directions and the needs of the particular matter.

Its value is not the spreadsheet alone. The strength comes from connecting each short entry to reliable technical evidence, an appropriate rectification method and a defensible cost basis.

Example Scott Schedule for an NSW building dispute

Think of it as an evidence map

Each row isolates one issue. Each column shows what is alleged, what is disputed, what the evidence says and what the rectification may cost.

WHAT A SCOTT SCHEDULE MAY CONTAIN

The anatomy of a clear schedule

The precise headings can vary, but these are the functions commonly required in a building dispute schedule.

01 · Item and location

A separate number, concise description and exact location for each alleged defect or incomplete work item.

02 · Required work

The contract, plan, specification, statutory warranty or technical requirement said to apply to the work.

03 · Applicant’s position

The defect alleged, the factual basis for the claim and the applicant’s estimate of loss or rectification cost.

04 · Respondent’s position

Whether the item is admitted, denied or not admitted, together with the technical response and alternative estimate.

05 · Expert evidence

References to reports, photographs, standards, rectification methodology, quantities and supporting cost information.

06 · Decision or agreement

Space for agreed positions, residual disagreement, joint expert comments or the Tribunal’s determination.

FOR APPLICANTS AND HOMEOWNERS

Turn a list of concerns into an evidence-led claim

A homeowner’s schedule should do more than name a visible symptom. It should identify the particular work complained of, explain why it does not meet the relevant requirement, state an appropriate rectification method and support the claimed amount.

A clear schedule can also expose gaps early—for example, an item without a location, a cost without a scope, or a defect allegation that is not supported by the expert report.

FOR BUILDERS AND RESPONDENTS

Respond to every item with technical precision

A respondent’s schedule provides a disciplined way to state whether each allegation is admitted, denied or not admitted, explain the reason, identify any alternative scope and address the claimed cost—even where liability is disputed.

This item-by-item method helps separate genuine technical disagreement from matters that may be capable of agreement or commercial resolution.

EXPERT REPORT vs SCOTT SCHEDULE

Related documents with different jobs

An expert report develops the technical opinion. The Scott Schedule compresses the disputed items into a comparative working document. In many matters they should be read together.

Expert witness report

  • Records observations and investigations
  • Identifies relevant technical requirements
  • Explains causes and expert reasoning
  • Sets out rectification methodology
  • Provides the foundation for expert opinions

Scott Schedule

  • Lists each disputed item separately
  • Compares the parties’ positions side by side
  • Links concise entries back to evidence
  • Records competing cost estimates
  • Helps narrow what remains in dispute

HOW AWESIM CAN HELP

From scattered evidence to a usable schedule

Every engagement is scoped to the directions, the number and complexity of the items, the available evidence and the deadline.

1

Review

Directions, reports, contract documents and deadlines.

2

Inspect

The property and disputed work, where required.

3

Analyse

Requirements, evidence, cause and rectification.

4

Cost

Scope, quantities, rates and supporting estimates.

5

Issue

A checked schedule aligned with the expert evidence.

BEFORE YOU CONTACT US

Documents that help us assess your matter

  • Current NCAT or court directions and filing dates
  • The building contract, plans, specifications and variations
  • Existing expert reports and Scott Schedules
  • Clear photographs identifying each location
  • Quotations, invoices and rectification estimates
  • Relevant correspondence and your solicitor’s instructions

COMMON PROBLEMS WE LOOK FOR

Clarity before volume

  • Several defects combined in one row
  • Descriptions with no precise location
  • Costs that do not match the proposed scope
  • Schedule items absent from the expert report
  • Photographs that cannot be traced to an item
  • Different numbering across competing documents

A long schedule is not necessarily a strong schedule. Brevity, consistency and traceable evidence make the document easier to use.

CLIENT FEEDBACK

Trusted building dispute support across NSW

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Stephen Reidy profile picture
Stephen Reidy
16 days ago
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+1
If I could give more than 5 stars I would. I called Glen today as I was concerned with how the builder was rectifying an issue with how our showers were installed. We had established this week that our builder from 3 years ago who renovated our bathrooms had not followed code amd installed the incorrect flange while also not cutting and gluing the pipes. Our pipe from the shower fell out which uncovered the issue. I had a challenge with the builder accepting the issue but eventually he sent his plumber on site who agreed it was all done incorrectly and the builder agreed to rectify it. We asked the builder to outline how they were going to rectify and ensure the waterproofing and run off was being done to code. The explanation wasn’t satisfactory and they went ahead with a localised solution, see picture attached. Not being an expert but I could clearly see the rectification process was not appropriate to resolve the issue and have appropriate waterproofing to code so I sought out some expert independent advice and that’s when I called Glen. Sent him the details and all the pictures on the issues and he said he would set out an email for me to send to the builder. But Glen went one step further and called our builder and explained what they were doing was not correct, the possible implications of that and explained to them what they should be doing. Glen got the builder to agree and has subsequently sent a scope of work to the builder on what exactly needs to be done in a step by step method. What an absolute legend Glen is and he wouldn’t accept any payment for doing this. If you are in a similar scenario, then I couldn’t recommend Glen enough.
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Alan Sommerville profile picture
Alan Sommerville
27 days ago
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I highly recommend Glen from Awesim Building Consultants. From the moment I spoke with Glen, I knew he was very experienced and well versed in the NCAT process, particularly when it comes to issues arising from failed bathroom waterproofing. Glen provided clear, practical and realistic advice throughout the process. His knowledge and understanding of the technical and tribunal requirements gave me a lot of confidence in how to approach my matter. His quote was detailed, reasonable and extremely clear about exactly what was covered, which I really appreciated. As reflected in the other reviews here, I can confidently recommend Awesim Building Consultants to anyone facing an NCAT building dispute, particularly if you require an Expert Witness Report or Scott Schedule. Thanks Glen for your professional and practical assistance.
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Piyush Madaan profile picture
Piyush Madaan
58 days ago
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Sometimes, you don't just need a report - you need someone who can guide you. Glen is an expert consultant who was super helpful, honest, and gave me advice which I value so much. The pragmatic side of humans is losing to business greed, but Glen was so realistic in his approach that I had to write him this review. Thank you, Glen, for your guidance. I would definitely recommend him if you are seeking an expert consultant with genuine expertise and honest guidance
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Madonna Thompson profile picture
Madonna Thompson
110 days ago
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Exceptional service and unmatched expertise! We engaged Glen Sim from Awesim Building Consultants for a building defect inspection, and we could not be happier with the service. Glen’s sharp eye for detail, deep industry knowledge, and professionalism turned a highly stressful situation into a manageable and clear process.The defect report he produced was exceptionally thorough, fast, and incredibly precise, leaving no stone unturned. Glen provided honest, objective advice from day one. If you need a comprehensive and bulletproof defect inspection, Glen is exactly the expert you want in your corner. Thank you, Glen, for your incredible support!
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Donna Smith profile picture
Donna Smith
130 days ago
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I am so very grateful to Glen Sim for all his support during this very stressful situation (Renovations dispute) from the emails to the phone calls to ease my stress and anxiety, while remaining professional at all times. Glen has been there from the beginning to the end result. Glen goes over and beyond for all his clients, highly recommend Glen. I cannot thank Glen Sim enough for all his knowledge, commitment, support throughout my situation Thankyou Donna Smith.
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angela kuo profile picture
angela kuo
261 days ago
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Have many years in building industry and excellent experience in litigation report writing . Which successfully helping in my NCAT case . Effectively in time frame and well professionally report. Fit all the requirements from NCAT . Keen to offer his professional advice and support. Recommended !
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Angela Saad profile picture
Angela Saad
318 days ago
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I really appreciated the guidance Glen provided. He offered constructive, practical advice that helped me move forward with my fencing concerns. Glen was honest, objective, and very knowledgeable. I’d happily recommend his services to anyone looking for a trustworthy and thorough professional.
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Wayne Thorpe profile picture
Wayne Thorpe
354 days ago
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Had an issue with the neighbour regarding a retaining wall, the information provided by Glen was very informative and helped considerably. I was not sure of what action to take in respect to regulatory action and Glen was able to provide alternatives to assist........Thank you.
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Mohamed Jaafar profile picture
Mohamed Jaafar
360 days ago
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Glen was an absolute pleasure to deal with just when I thought I hit a dead end with my builder. His knowledge and level of care for his clients is second to none. Would highly reccomend his services to anyone and everyone. A champion bloke too. Thanks Glen.
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Jeremy Herder profile picture
Jeremy Herder
382 days ago
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It was a pleasure to work with Glen from Awesim Very professional and can answer all your building inquiries highly recommend Glen and his company
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FREQUENTLY ASKED QUESTIONS

Questions about Scott Schedules

The correct industry and legal term is Scott Schedule. “Scots Schedule”, “Scott’s Schedule” and “Scotts Schedule” are common spelling or voice-dictation variations, but the document is normally written as Scott Schedule.
It is a table that separates a complex dispute into numbered items. Each row records one issue and allows the parties, experts and decision-maker to compare the allegation, response, supporting evidence and cost.
In a home building dispute, it can help organise alleged defects or incomplete work, the parties’ respective positions and estimates of loss. Its precise use and format should follow NCAT directions and legal advice for the matter.
No. The expert report contains the observations, technical reasoning and opinions. The Scott Schedule is a concise item-by-item comparison document that commonly refers back to that evidence.
The required preparation depends on the directions and the nature of the claim. In technical building disputes, a suitably experienced building consultant or other relevant expert may prepare or complete the expert portions of the schedule, often following instructions from a party or solicitor.
No. Whether one is required depends on the issues and any directions or orders made in the proceedings. Obtain legal advice about your procedural obligations.
Send the current directions, contract, plans, specifications, variations, expert reports, photographs, quotations, correspondence and any existing schedule. Also identify the filing deadline.
Yes. Estimates of loss or rectification cost are commonly included. The cost should correspond with a clearly defined rectification scope and be supported by appropriate evidence.
Yes. Awesim assists homeowners, applicants, builders, respondents, solicitors and experts. The consultant’s duty is to provide independent, evidence-based technical opinion.
Where directed, experts may meet to identify matters on which they agree or disagree and may prepare a joint report or joint Scott Schedule. The process is governed by the applicable directions and expert evidence obligations.
Timeframes depend on the number of items, the quality of the existing evidence, whether an inspection is required and the filing deadline. Awesim reviews the available material before confirming scope, fee and timing.
Complete the form beneath the video or call 1800 293 746. Briefly describe the matter and include any NCAT or court deadline.

READY TO DISCUSS YOUR SCHEDULE?

Get clear about the issues before your deadline

Speak with Glen Sim, Senior Building Consultant, about the existing evidence, the required format and the next practical step for your NSW building dispute.

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